Which app this page is about
This page applies to the app “Wishlist: mine, thanks.” by the developer “mine, thanks.” on Google Play and the App Store. The app is provided by Bella Marketing EOOD, Bul. Bulgaria 128, et. 6, ap. 64, 4003 Plovdiv, Bulgaria.
Delete your account in the app
You can delete your account yourself at any time, without asking us:
- Open the app and tap “Profile” at the bottom.
- Tap the gear at the top right (“Settings”).
- At the very bottom, below “Sign out”, tap “Delete my account”.
- The notice “Delete account” lists what will be deleted. Tap “Continue”.
- Confirm the question “Delete account permanently?” with “Delete permanently”.
The deletion takes effect immediately and cannot be undone. You are then signed out.
Without the app: by email
If you no longer have the app or can no longer access your device, write to support@minethanks.com. Give the mobile number you sign in to the app with, and say that you want us to delete your account.
Before we delete anything, we check that the request really comes from the holder of that number. To do so, we reply to you and ask follow-up questions until that is clear; we will never ask you for a sign-in code from a text message. We then delete the account to the same extent as the app does, within one month at the latest, and confirm the deletion to you.
What is deleted
When you delete your account, we delete immediately and permanently:
- your account with your mobile number, your name, your handle and your profile text
- all your wish lists and all the wishes in them
- all reservations that guests have made on your lists
- all images you have uploaded: profile pictures, cover images of your lists and your own photos of wishes
- your devices with their push tokens, your notification settings and the log of notifications sent to you
- your votes on feature requests and the usage data we keep in our database for your account, for example on searches and on items you have interacted with
Your share links and your profile page stop working. Anyone who opens such a link will no longer see a list.
What stays, or is deleted later
Some data is not tied to your account, or stays for a specific reason:
- Clicks on shop links: the record of a click is kept for settlement with affiliate programmes. We remove the reference to your account from it.
- Feature requests and messages you sent us in the app are kept without a reference to your account. If you want them deleted as well, write to us at support@minethanks.com.
- Reservations you made on other people’s lists are not linked to your account. They belong to those lists and remain there.
- App usage statistics: the app uses PostHog to measure how it is used and where errors occur, under a random identifier of your account, without your name and without your mobile number. Deleting your account does not delete this data automatically. We delete it on request at support@minethanks.com; otherwise it is deleted when the retention period set in our PostHog project expires.
- Backups: backups of our database may still contain your data until those backups are overwritten after their usual retention period.
Delete individual data without deleting your account
You can delete much of it yourself in the app and still keep your account:
- A wish: open the list, tap the three dots next to the wish, then “Remove from list”, and confirm with “Remove”.
- A list: open the list, tap the three dots at the top (“Edit wishlist”), then “Delete list” at the very bottom, and confirm with “Delete”. The list takes all its wishes and their reservations with it; its share link stops working.
- Name and profile text: under “Profile”, tap the gear (“Settings”), then “Edit profile”. Clear the fields “Name” and “About you” and tap “Save”.
- Profile picture: in the app you can replace it with “Change profile picture”, but not remove it without a replacement. If you want it deleted, write to us at support@minethanks.com.
- Notifications: under “Settings” → “Notifications”, turn off the “Notifications” switch for your whole account. Under “My devices”, you can sign out a single device with “Sign out”; it will then no longer receive notifications. The device you are currently using is signed in again by the app the next time it starts. We only delete the device records themselves together with the account.
- Uploaded images: if you delete a wish or a list, or replace your profile picture, the images you uploaded for it remain in our storage until you delete your account. If you want them gone sooner, write to us at support@minethanks.com.
Anything you cannot delete yourself here, we delete on request at support@minethanks.com. Your rights under Art. 15 to 21 GDPR are described in our privacy policy.